Esync Error - No viable sites found...

If you see the "No viable sites found..." error when attempting to setup an Esync relationship you can follow these steps to help you resolve this issue.

  1. Open the Ektron.ASM.EktronServices config under the EktronWindows Service directory on the sending and receiving servers in the sync relationship.
  2. Check for "encodedvalue" on the source and destination servers to see if the values match
  3. Run the Security Config Generator and click manage - if the cert show "X" then remove them and re-generate certs but do not discard.
  4. Re-check the encodedvalues match across servers.
  5. Save the Ektron.ASM config
  6. Stop and start the Ektron Windows Service on the sending and receiving servers
  7. Test the esync relationship setup again

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